Customer Service & Commitment
Chung Jye Group is committed to providing the highest quality OEM/ODM R&D and manufacturing services to top athletic and casual footwear brands globally. With the tenet of "Customer First, Quality Foremost", we build long-term partnerships based on mutual trust and benefit.
We maintain professional customer service and project management portals, offering real-time, efficient communication channels. From R&D sampling, material development, trial production to mass delivery, every stage is tracked by dedicated personnel to ensure we meet our customers\' strict requirements in quality, delivery, and sustainability.
Real-time Response
Replying to customer inquiries within 24 hours and establishing cross-factory project portals to resolve customer issues in real-time.
Co-R&D & Innovation
Setting up joint development labs, collaborating closely with customers to realize design concepts and promote eco-friendly material application.
Strict Information Security
Implementing customer intellectual property protection, executing rigorous information security controls, and safeguarding customer business secrets.